Crowne Plaza Columbus North

The breakfast buffet was not included even though I was told it would be when I booked our stay.

We stayed here for New Year's Eve and had a terrible night staying here. We just wanted to stay somewhere and enjoy a relaxing night in the hot tub. We went to check out the hot tub and it was out of order. We were really disappointed but then we went to the room and it smelled like someone just smoked a pack of cigarettes in our room. We talked to the manager and he said he would have housekeeping deodorize it which did not help so we asked him if we could have another room. He said no he wasn't giving us another room JUST bc the hot tub was broken. I explained again that it was bc our room smelled like smoke. He was rude but eventually put us in another room. We felt a lot better in the other room until we learned that there was a huge party going on across from us with so many people they were out in the hallway too. To top of off they were smoking weed and it was filling the hallway and our room. My husband wanted to complain again but we didn't want to seem like complainers and didn't want to feel with the rude manager again. I have never felt like my money was wasted more than it was that night. It was not a good way to start the new year.

Thought breakfast was included but was not provided

Unsafe location. Dirty hallways and cheap broken down place. The photos show beautiful weight room which made me select property.(Which it is ok but in a separate building.) but the hotel is a dive. Located in a .Run down high crime area. Would not book my worst enemy here.

Price.